الضّبط الحقيقي والفعّال الذي يُمَارَسُ على صاحب الصّنعة ليس ذاك الذي تفرضه نقابته بل زبائنه. فالخشية من فقدان طلباتهم هي التي تقمع غشّه وتُقَوِّم إهماله.

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